Reset Your Voicemail PIN via webex

Created by Joe DeVico, Modified on Wed, 10 Jul at 1:00 PM by Joe DeVico

Here are the instructions on how to reset your voicemail PIN at GSB:

If you forgot your voicemail PIN, you can use the Webex User Hub to reset it.

STEP 1) Sign in to the Webex User Hub (https://user.webex.com/) with your GSB email address.

STEP 2) Click Settings > Calling > Voicemail and in the Voicemail PIN section, click Reset voicemail PIN.

STEP 3) Enter your New Voicemail PIN within the following requirements:

• Must be at least six digits long. (numbers only)

• Must not be any of your previous ten PINs

• Must not be the reverse order of your old PIN

• Must not match the numeric representation of your first or last name

• Must not contain your phone number or extension number

• Must not contain single or groups of repeated digits (for example, 228883, 121212, or 408408)

• Must not be a numerical sequence (for example, 012345 or 987654)

• Must not contain numbers that are dialed in a straight line on the keypad

STEP 4) Reenter your PIN in Confirm Voicemail PIN and click Submit.

If you continue to have issues with your voicemail PIN, contact the Gill St. Bernard’s School Help Desk by email at help@gsbschool.org or via phone 908.234.1611 ext. 475